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Software Localization UI Case Study

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Introduction

Jonckers has been a trusted language partner for a top software development company since the 90s, providing localization services for a wide range of user interfaces and technical documentation.

To assist with this process, the software company developed its own proprietary tools, from terminology lookup to quality assurance software and interfaces for translators and post-editors. Over the years, Jonckers has adapted and improved its services to keep pace with the changing technology landscape and remains a flexible localization expert.

The Challenge

Our customer’s internal policy is to develop their own specialized tools for computer-assisted translation, which poses a challenge in finding linguists willing to learn how to use them.

Quality is paramount to our customer, both in software development and localization, and Jonckers complies with a detailed quality assurance model to meet their expectations. Our customer’s in-house linguistic department monitors the entire process, and Jonckers has built a trusted relationship with them by offering expertise and passing demanding quality audits.

Key Points

Adaptability: Jonckers remains a flexible localization expert, adapting to the changing technology landscape and serving as a trusted language partner for a software development company for over 20 years.
Expertise with specialized tools: Jonckers masters its customer’s proprietary tools and trains localization professionals to meet their customer’s expectations for quality assurance.
Subject localization expertise: Jonckers provides a pool of subject localization experts across industries, from hospitality to IoT.
Long-standing partnership: Jonckers has been a trusted localization partner for the software development company for over 20 years, localizing over 2.5 million words annually.

The Solution

Jonckers has invested time in learning and mastering our customer’s proprietary tools, and trains 20-25 localization professionals per language to work with them effectively.

As our customer develops software for various industries, Jonckers provides a pool of subject localization experts to meet their needs, from hospitality to banking, manufacturing to marketing, sales to IoT.

The Result

As a result, Jonckers has been a trusted localization partner for the software development company for over 20 years, localizing over 2.5 million words annually across various industries.

Jonckers has grown alongside the customer, adapting to their evolving needs and in-house localization software.

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