WHY JONCKERS?

At Jonckers, each employee strives to embrace our core values of Pride, Quality, Responsibility, Proximity, Creativity, and Excellence.  These values are reflected in the services we provide. Clients say Jonckers provides “the best of both worlds” – the agility, flexibility, responsiveness, focus, and close relationship of a small provider, coupled with the scalability, breadth, and worldwide presence of a large provider — without the overhead.  Clients also say we deliver high-quality, customer-specific solutions at competitive prices, and serve with rare longevity and dedication that make us a natural extension of their organization.
As a small- to medium-size privately held company, Jonckers is not weighted down by multiple levels of hierarchy and bureaucracy nor by satisfying the needs of brokers or market makers.  Instead, Jonckers maintains a shallow and transparent channel of communications right through the customer value chain.  Jonckers is agile and can respond rapidly to changing customer and industry needs.  Thus we can scale at short notice, rapidly deploy new processes, and support customers with technology migration incurring minimal impact.  At all levels, Jonckers encourages an entrepreneurial approach to business.

Specifically, clients appreciate Jonckers for:

  • Analyzing and thoroughly understanding their needs before delivering appropriate solutions
  • Maintaining high standards of linguistic excellence
    • Selecting the best-qualified in-country translators who keep up with rapid linguistic and cultural changes.
    • Monitoring ongoing translator performance closely.
    • Retaining relationships with high-quality suppliers for the long term to build vast institutional knowledge.
    • Supplying translators with the latest style guides, glossaries and other materials to consistently improve performance.
  • Assigning local project managers who pay close attention to shepherding details, anticipating needs, allocating the appropriate resources, and building on lessons learned.
  • Creating detailed best-practice archives to meet each client’s needs and expectations in the future – to truly achieve continuous improvement and risk management.
  • Employing systems and staff that maintain a high level of information security and confidentiality.
  • Adhering to timelines, meeting deadlines, and responding on short notice.
  • Providing deliverables in all formats.
  • Motivating and retaining staff members for the long term who are committed to and invested in client success, and have institutional knowledge.
  • Adapting to the varying requirements of each client and project.
  • Serving as an integral part of the team.
  • Providing comprehensive reports at key project phases.  Customizing client communication and involvement to each client’s needs and preferences.  Making sure clients feel well-informed, but not burdened. 
  • Delivering top-quality results at competitive prices. 
  • Right-sizing resources to balance expertise with cost.

 

Jonckers Value Propositions:

  • Jonckers empowers companies to generate global sales and meet revenue goals by:
    • providing globally enabled content  and engineering solutions that are meticulously adapted to each language and culture
  • Jonckers enables clients to increase global market share by fostering brand adoption and loyalty. 
    • Because Jonckers delivers within tight timelines and can handle sim-ship situations, clients can capitalize on timely opportunities…like being first to market. 
    • And because Jonckers delivers outstanding localization quality, end users understand the product’s mechanics and are sold on its value.
  • Jonckers expands clients’ localization capacity, efficiency, cost-effectiveness and institutional knowledge through:
    • collaborative, customized solutions
    • responsive project management focused on continuous improvement
    • consistent and dedicated teams
    • meticulous translator sourcing and management
    • proactive, high-level consulting.